Track Repair Status

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{{ message }}
№ {{ order.order_id }} ({{ order.request_number }}) from {{ formatDate(order.created_at) }}
Equipment name
{{ order.model_names }}
Serial number
{{ order.serial_numbers }}
{{ order.articles }}
{{ order.completeness_all }}
{{ order.defects_all }}
{{ order.recommendations }}
{{ order.comment_sc || '' }}
{{ order.phone }}

Order history

№ {{ historyOrder.order_id }} ({{ historyOrder.request_number }}) from {{ formatDate(historyOrder.created_at) }}
{{ formatDateTime(log.changed_at) }}
Status Tooltips

Currently under repair

  • Equipment received
  • Diagnostics
  • Cost estimation
  • Repair approved
  • In progress
  • Documentation processing

Repair suspended

  • Request received
  • Cost approval with the customer
  • Awaiting spare parts

Ready for pickup

  • Ready for pickup
  • Refusal of repair

Closed orders

  • Issued to customer
Once the "Issued to Customer" status is set, the order information will remain visible here for the next 13 months to provide you with access to annual statistical data.